We have updated our policies and procedures to align with the CDC and state of Ohio.  If you are not feeling well, please rebook your appointment!

Following are some new safety measures and protocols of which you should be aware:

  • Prepayment for massage is handled prior to the appointment; please consider adding a gratuity to your credit card as we're not accepting cash on site.  

  • Upon arrival please wait in our reception area until we are able to greet you. Expect a small wait as we each guest is checked in one at a time.

  • Masks are required.  Please enter the space with your mask ON.  Once arrived in the space, we ask that you please wash your hands prior to the service.

  • The practitioner will be wearing a mask as well.  Masks are required during the service, except when in prone/face down position. 

Please refrain from visiting IF:

  • You or someone in your household has experience symptoms in the last 14 days

  • You or someone in your household has traveled outside of the country in the last 14 days or has traveled to NYC, California, Washington, D.C., Florida, Arizona, Texas or the Detroit area. We ask that you refrain from visiting the space for 14 days after visiting those areas

  • You or someone in your household is under a quarantine order

  • Temporal temperature scans will be taken at arrival for all guests and staff

  • Anyone with a temperature over 100 is not permitted to work or receive services

  • Please follow social distancing guidelines and ensure a 6-foot distance outside the service room

  • Shoes must remain on until your service begins. Jackets + other belongings go with you into the service room.

  • Should you feel unwell or develop any symptoms before your spa appointment or you are unsure whether to attend your appointment, please call us immediately at 216-236-8527 so we can advise you prior to your arrival.



If you have any questions or suggestions regarding these policies, please reach out via email or phone.

Specific sanitation request?  Please share PRIOR to your arrival.